Independent UK guide · checked September 2026
Plain-English information about XSTO’s self-balancing, all-terrain and stair-climbing powerchairs – with the honest trade-offs, and the UK rules that matter before you buy.
The range at a glance
XSTO’s mobility range runs from the XSTO EzGo2 at 11.5 kg (without its 2.2 kg battery) to the XSTO X12 Pro at 116 kg (without batteries). Start with the kind of chair, then look at the models.
Self-balancing powerchair
A compact, self-levelling powerchair that folds down for the car boot.
Good for:
Self-balancing powerchair
The self-balancing M4 idea, with more range, more support and powered seat tilt.
Good for:
All-terrain crossover powerchair
New: launched September 2026
XSTO's four-wheel-drive crossover powerchair for town and trail.
Good for:
All-terrain crossover powerchair
New: launched September 2026
The four-wheel-drive M8 with fully powered seating and a one-touch rest position.
Good for:
Stair-climbing mobility robot
A stair-climbing, all-terrain mobility robot that keeps its seat level.
Good for:
Stair-climbing mobility robot
The stair-climbing X12 with a powered, elevating legrest.
Good for:
Lightweight folding powerchair
An ultra-light carbon-fibre power wheelchair for indoor use and easy lifting.
Good for:
No UK seller listing found (September 2026)
Stair climber for manual wheelchairs
A tracked stair climber that carries a manual wheelchair and its user up and down stairs.
Good for:
No UK seller listing found (September 2026)
Buying in the UK
Summarised from GOV.UK, HMRC, the NHS, Motability and the CAA as of September 2026. Each links to a fuller guide with the official sources.
Class 2 chairs go up to 4 mph (6 km/h) and are for pavements. Class 3 chairs go up to 8 mph (12 km/h), can be used on the road when properly equipped, and must be registered with DVLA – with no vehicle tax to pay. Everyone keeps to 4 mph on pavements.
XSTO doesn’t state a UK class for its chairs, so ask the seller to confirm it in writing.
The class 2 and 3 rulesIf you’re disabled or have a long-term illness, you may be able to buy a qualifying wheelchair for your own use without VAT. It isn’t a refund: you sign a short declaration and the supplier doesn’t charge VAT. HMRC says class 3 vehicles only qualify if designed solely for disabled people.
How VAT relief worksAn NHS assessment is worth having even if you plan to buy privately. In England, a personal wheelchair budget may let you put NHS funding towards a chair outside the NHS service. Scotland, Wales and Northern Ireland have their own services.
NHS services and fundingThe Motability Scheme lets people with a qualifying mobility allowance lease a scooter or powered wheelchair. We haven’t been able to confirm that any XSTO model is on the Scheme – check with Motability or a Scheme dealer.
About the Motability SchemeTell your airline early, with full battery details. The CAA says a battery that has to be removed must not exceed 300 Wh. Most XSTO standard batteries are above that; the M4 series has an optional travel battery of about 250 Wh.
Travelling with a powerchairBefore you buy
Guides
Questions
As of September 2026, XSTO's own sites list the M4 and M4H self-balancing powerchairs, the M4 Pro, the new M8 and M8 Pro four-wheel-drive crossover powerchairs, the X12 and X12 Pro stair-climbing mobility robots, the EzGo2 carbon-fibre power wheelchair and the TR250T wheelchair stair climber. The UK distributor also lists an M4B variant.
No. xstos.co.uk is an independent website. Product details come from XSTO's published information, which we have checked and cross-referenced, but you should always confirm specifications with the seller before buying.
Bentech Medical Ltd, trading as Mobility Robot and based in Wimborne, Dorset, describes itself as XSTO's official UK distributor, and a trade magazine reported it as such in 2025. It publishes a list of stockists across the UK and Ireland. XSTO also runs its own online store, which prices in US dollars.
When we checked in September 2026, the UK distributor listed the M4 from £3,500 with VAT relief (£4,200 including VAT), the M4 Pro from £4,500 (£5,400), the M8 from £7,000 (£8,400), the M8 Pro from £8,000 (£9,600) and the X12 from £12,500 (£15,000), with the X12 Pro at £15,000 (£18,000). Prices change, so check with the seller.
The UK distributor offers demonstrations and lists stockists, some of which offer in-store demonstrations. Trying a chair on your own routes, and loading it into your own car, is the best way to know whether it suits you.
XSTO does not state a UK class in the information we read. The M4 and M4 Pro have a quoted top speed of 6 km/h; the M8 series and X12 series go up to 12 km/h. Ask the seller to confirm the class in writing, as it affects where you can drive and whether DVLA registration is needed.
If you are disabled or have a long-term illness and the chair is for your personal use, you may be able to buy a qualifying wheelchair without VAT by signing a declaration. HMRC says class 3 vehicles only qualify if designed solely for disabled people. The supplier decides whether a product qualifies.